Privacy Policy

1. Introduction

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Active Test and Tag Solutions ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

While we are not currently required to comply with the Privacy Act 1988 (Cth), we value transparency and take reasonable steps to ensure your personal information is handled responsibly. 

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2. Information We Collect

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We may collect the following types of personal information:

• Name and contact details (e.g., phone number, email, and address)
• Business details (including company name, ABN, industry)
• Service records (service history, reports)
• Payment details (invoices and transaction records)
• Records of communication between Active Test and Tag Solutions and yourself
• Any other personal data you voluntarily provide to us

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3. How We Collect Personal Information

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We collect personal information through:

• Online forms and website interactions
• Telephone and email communications
• Service bookings and interactions via phone, email, or social media
• Payment processing and invoicing

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4. Purpose of Collecting Personal Information

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We collect personal information for the following purposes:

• Providing and managing our services
• Processing payments and issuing invoices
• Responding to enquiries and customer support requests
• Sending updates, service reminders, and promotional offers 
• Complying with legal obligations

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5. Disclosure of Personal Information

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We do not sell or rent personal information. However, we may disclose it to:

• Third-party service providers (e.g., accounting software, cloud storage, IT support, and marketing)
• Regulatory authorities when required by law
• Subcontractors who perform certain services on our behalf, ensuring they adhere to our privacy and confidentiality standards

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6. Data Security

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We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including:

• Secure electronic storage with access controls
• Restricted access to sensitive information

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7. Accessing and Correcting Your Information

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You can request access to your personal information or ask for corrections if it is inaccurate. To do so, please contact us at admin@activetestandtag.com.au. 

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8. Cookies and Website Analytics

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Our website may use cookies to improve user experience and collect analytics data. You can adjust your browser settings to manage cookies.

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9. Third-Party Links

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Our website may contain links to third-party sites. We are not responsible for their privacy policies, and we recommend reviewing their terms before providing personal data.

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10. Policy Updates

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We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.